Refund Policy

All sales of digital products from Noor & Knowledge are final. Due to the nature of downloadable and digital content, we cannot offer refunds or exchanges once a purchase is completed and the product has been delivered or made available for download.

Exceptions

If you experience a technical issue that prevents you from accessing your purchase, contact us at hello@noorandknowledge.com within 14 days of your order. We will work to resolve the issue or, at our discretion, issue a replacement or store credit.

Defective products

If the product you received is materially different from what was described on our website, you may be eligible for a refund. Please contact hello@noorandknowledge.com with your order number and a description of the issue.

This policy does not affect your statutory rights.